Medical transportation · June 18, 2026

How to prepare for a non-emergency medical ride

A simple checklist for patients and families arranging transportation to appointments and recurring care.

Confirm appointment timing

Share the requested arrival time—not only the appointment start—along with the correct facility entrance or department.

Let dispatch know about wheelchairs, walkers, stairs, assistance requirements, and whether another passenger will travel.

If treatment duration is predictable, arrange the return in advance. If it is uncertain, confirm how the facility or family will contact dispatch.

Speak with U-Connect about a ride, recurring service, or transportation program.